FAQ

At the end of the shift, a report is generated which is reconciled to the employee’s schedule.

When a badge is returned at the end of a shift, the number of opt out events are calculated, and an exorbitant number will be apparent. The user will realize that opting out is the same effort as pledging the badge.

The badges may be cleaned with any alcohol wipe and bleach may be used for c-DIFF rooms only. Regular and repeated use of bleach is not advised.

This is our expertise and part of our pre-implementation process where we calculate the number of users in care units and estimate workflow scenarios.

Some attrition is normal and accounted in your written contract. This number is based on the number of users.

Yes- a badge can be seen through an isolation gown. We can test and demonstrate this during an onsite demo and at the pre-implementation.

The Base station checkout procedure creates an audit trail of all users. If a badge is not returned, this will be indicated on an exception report.

Normal attrition rates apply for lost or damaged equipment. This is covered under your service contract.

In-room pledge events (soap or sanitizer) are captured and reported separately from entry /exit events.

Caregivers pledge the badge for each WHO moment in a patient’s room. The events are provided on a report which can be compared to the length of time spent in a patient’s room. No solution has video cameras which would be the only way to truly determine if all who moments are met.

Yes doctors wear badges. It’s not about doctors wearing a badge. It’s about providing safety for each individual patient and healthcare worker. We reiterate that the hospital is working on reducing patient anxiety about all caregivers meeting the required hospital hand hygiene protocol.

Doctors wear badges if the hand hygiene goals and policies of the hospital are driven and communicated by leadership. When a patient asks a doctor, “Where is your badge?,” the MD usage picks up pretty rapidly.

Yes, BioVigil data can be imported/exported to/from a HIS system using Excel comma delimitated data files.

We are happy to provide references. Additionally, we truly value our clients and their time and don’t typically provide this information until the final stages of the decision-making process. Our references are important to us and we don’t want them to reach reference fatigue.

The BioVigil Hand Hygiene Solution has been tested and certified for safety by UL under accepted safety standards defined in IEC/EN 61010 and IEC 62471. UL, or Underwriters Laboratories, is a third-party lab that tests and certifies a product is safe before it goes to market.  You can find the UL mark on over 22 billion products worldwide. It is considered the “gold standard” in North America. Our filing can be viewed here.

Our badge does not generate a measurable stationary magnetic field. It is a battery powered device that utilizes common technology comparable to other small wearable electronic devices such as a digital watch. The badge does not utilize long range wireless communications technology such as would be found in cell phones or WiFi-enabled devices.